Ahhhhh......victory is SUH-WEET!
So the Operations Manager for T-Mobile called me....although it wasn't in the promised 24 hour time period. They called back in 27 hours.
He was reasonable. Who knew T-Mobile had reasonable people that worked for them?
So he started on the usual...
...when did you have trouble?
...what about a tower in your home?
...what about an engineering request.
I had already done all of that. I explained that to him. I told him I would split the cost 50/50. I said I just wanted to be done, but it was a matter of principle at this point.
He said hang on until I can look at the report from June. When he came back he said he had to clarify what the report said.
Here's the summary:
We checked things out. We know there is a problem. We already spent our budget and can't fix the problem. So we are letting you out of your contract at no cost to you.
Oh.
WOWEEEE!!!!
I actually did it.
Lessons Learned
1. I can do some things.
2. I do have a brain...and I didn't even have to see the wizard.
3. I wonder if my children will be able to admit I was right.
4. YAY!
5. SUPER YAY!
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